- A restaurant consultant told The AP she had to hire people with bad attitudes to fill roles.
- But rude staff members scared away customers, the consultant said.
- US restaurants are going to extreme lengths to fill vacancies amid a hospitality-worker shortage.
A restaurant manager in northern Virginia was so desperate for staff that she said she had to employ rude people who scared off customers, The Associated Press reported on Thursday.
It’s one of the latest example of US employers having to rethink their recruitment requirements amid a nationwide shortage in hospitality workers.
In response, many