If you don’t show up for your dental appointment, there’s a chance you could get charged for it.
Miss your flight and need to re-book, you’ll likely pay.
Skip that physio for your rotator cuff and you could get stuck with the bill.
But what about your restaurant reservation?
Changes to bookings on busy nights, granted, are a part of the industry. But they also cause more work for staff as it discombobulates table arrangements and alters staffing calculations and food orders.
Last-minute cancellations — and worse, no-shows — can have a significant impact on a business and many local